********* conduct

I am writing to express my utter dissatisfaction and frustration with Cartrack and their deceptive and unjust terms and conditions. As a recent ruling by the NCC has confirmed, the company's practices are ********* and downright unacceptable. I myself have been a victim of their ********* tactics and have filed complaints dating back to 2017, yet to this day, nothing has been done to rectify the situation.

I have experienced not one, but two incidents where Cartrack has failed to deliver on their promises and uphold their end of the agreement. Their lack of accountability and blatant disregard for consumer rights have left me feeling helpless and taken advantage of.The fact that I had to pay out of my own pocket to replace my BMW windscreen because the tracking reports could not be located is absolutely unacceptable. Not only did this situation cause me financial strain, but it also jeopardized my safety on the road.

Furthermore, the insurance company's refusal to cover the damages due to the absence of tracking data is outrageous. The fact that Cartrack failed to provide this crucial information and then blamed me for not testing the unit is simply ludicrous. If cartrack was found to be negligent by the NCC then my case need to be reviewed as well