NM
Nelson M

1 reviews | Active since Sept 2023

28 Sept 2023, 13:39

Compliment

I want to commend the Car Track accounts department for their exceptional service, particularly in their handling of my interaction with Ms. Nthabising Duze. Earlier today, I had a phone conversation with her regarding an outstanding deficit related to my Car Track subscription. I am absolutely delighted with Ms. Duze's performance, and I wholeheartedly rate her a perfect 9/10 for her extraordinary telephone etiquette, unwavering patience, and remarkable friendliness.

Ms. Duze possesses a rare talent for transforming potentially awkward situations into moments of genuine laughter. Her responsiveness, effectiveness and ability to address concerns with grace and professionalism truly set her apart. This experience with her has been nothing short of outstanding, and I am immensely impressed by her dedication to providing exceptional customer service. She is an asset to the Car Track team, and I am grateful for her assistance today.

0
Replies (1)
Cartrack
Cartrack's reply28 Sept 2023, 13:48
Official
 Good day,
  
 Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Nthabisend Duze, management and staff of your review.  
  
 Kind regards,
 The Cartrack Team