LM
Lipuo M

1 reviews | Active since Dec 2021

06 Mar 2025, 10:53

COMPLAINT COMPLAINT COMPLAINT COMPLAINT COMPLAINT COMPLAINT

On the 25th a debit order was debited from my account for car track and this was after I called in to cancel the membership. An amount of R105 was debited, I have on numerous occasions submitted proof of such.

Every day you have been trying to debit my account and this is after you guys debited the penalty fee for cancellation. Secondly I have been receiving call daily from you guys.

I told you firstly I need the relationship that I have with you terminated and you charged me for it. I need to understand why are you harassing me with calls informing me that I need to pay.

Thirdly, according to my understanding you I don’t have any relationship with you from the day you debited a penalty fee which was on the 25th February. I am flipping tired of reacing calls from you informing me that my account is in arrears.

WHICH FLIPPING ARREARS ARE YOU REFLECTING TO BECAUSE YOU DEBITED THE PENALTY FEE FOR CANCELLATION. WHY ARE YOU HARASSING ME WITH CALLS DAILY, I TOLD YOU CANCEL THE DAMN MENBERSHIP. WHY DO YOU WANT TO CONTINUE MAKING MY LIFE HELL WHEN I TOLD YOU I DON’T WANT TO HAVE ANY RELATIONS WITH YOU.

STOP CALLING ME PLEASE, I AM TIRED NOW OF EXPLAINING ONE THING TO OVER 10 PEOPLE.

You debited the penalty fee for cancellation so why are you still contacting me.

I was told to forward proof of the debit order on the whatsapp which I did last week already.

STOP HARASSING ME AND UPDATE YOUR RECORDS.

0
Replies (1)
Cartrack
Cartrack's reply06 Mar 2025, 10:54
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team