Complaint

I am writing to express my dissatisfaction with the service and cartracking product r from your company on technician code CTGT382. Unfortunately, the product has not performed well 2 days after it was installed. Since then, a number of attempts to resolve the problem have resulted in my discertis****ion ,not honouring appointments, on 3 occasions were I had to stay away from work in order to wait for your technicians to come and fix the problem and never showed up or call to let me know that they are not coming, how unprofessional is that?

Yet your account collection department keeps on harassing me about payments, How do you expect me to pay for a service and product that never worked. As of this day I cannot afford to pay for something that does not work. I look forward to hearing from you soon to resolve this problem. Till then please let your account collection department stop harassing me.