JN
Josephine N

1 reviews | Active since Jan 2020

07 Jan 2020, 15:41

Complaint about car tracker

I've been paying car tracker since I bought my car in 2017, 4 mnts back they sent me a sms saying the device is faulty, i foned them, they said i must pay R600 for re installation, i asked why must I pay R600 if their device is faulty they must change it for free like other companies, eg the one that I joined now, I requested to cancel the contract with them and asked them not to deduct my money they agreed, but mnthend they deducted my money, I went and reverse it, yesterday I received a message from their lawyers that am owing R441, they will send the payment request to my company, I told them that my company won't allow it, today I received another sms from car tracker saying if I do not pay R441 within 20 days they going to blacklist me, really, from my point of view if someone doesn't pay insurance for 3 mnts or reverse the money, that company, cancels the policy, u can't say u owing 3 mnts we blacklisting you, so is this the way the companies are treating people, I've never claimed anything from this company all these monies that I've been paying r they not enough with it, that they want to blacklist me, dd I borrow money from them, I'll fight till the end, but I've already reported to my lawyers

0
Replies (2)
Cartrack
Cartrack's reply07 Jan 2020, 16:01
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 

Best regards,

JN
Josephine N's update10 Jan 2020, 11:03
Reviewer Update
Hi, no one contacted me since you promised instead u keep on sending me sms that am owing R441 and I must pay am not going to pay I don't remember buying any guds from you or borrowing money from you guys stop this nonsense