MN
Mzamo N
1 reviews | Active since Jul 2022
31 Jul 2023, 14:11
Complaint
Hello Peter
I have challenges with cartrack, I've been doing business with them since April 2019 I've already installed the 2nd tracking device after the first contract has lapsed.
However I just had my car written off and I request to cancel their services, they told me I'm liable to pay cancellation fee of 2600 including premiums. I then made an agreement with them to pay the settlement over the period of 3 months. They broke that agreement now because they just keep of deducting any amount they want from my account, when I ask they why they're telling me that I'm owing them.
Me owing them means they can deduct any amount they want and at any given time. That's the challenge I'm having now. Please help.
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Replies (1)Cartrack's replyOfficial
31 Jul 2023, 16:21Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply31 Jul 2023, 16:21
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
