Complaint

I traded in my car and I called to get the tracker removed from the old car. They said I had to pay 850 for moving the tracker, something they never explained when I signed with them. The only thing they told me is that to cancel they will charge me. But now I’m forced to pay something that I didn’t know about and can’t cancel because Im going to be charged 1000 something for cancellation and they are debiting my account for a tracker that I don’t have or can’t even use. I’m really frustrated with them and their call centres aren’t helpful either. I’ve used a lot of airtime tying to resolve this issue and it’s still not resolved