JG
Jane G

1 reviews | Active since Aug 2021

19 Oct 2023, 18:13

Complaint

Good day My experience with them has been horrific I have had a Dotsure insurance which I canceled in August, netstar was there service provider, they now forcing the contract on to me. I eventually requested a cancellation letter but I have requested to pay a amount monthly to settle the cancellation fee, they have been ignoring mails and falsely debiting me which inconvenience me as I needed to reverse with bank. Still to date they giving me the run around and sorted the query. This is terrible service.

0
Replies (1)
Cartrack
Cartrack's reply19 Oct 2023, 19:21
Official
 Good day,  Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.  Kind regards
 The Cartrack Team