1 reviews | Active since Mar 2021
Complaint
I also have a problem wit car track, In November last year I spoke to one of their consultant by the name Andi Christine and asked her to organize one of their technician to come and remove the device on my car because I was buying another car, Off record she told me that it is not necessary to do that she will just organize someone to come and install the devise on a new car and they will just de activate the one for the old vehicle, Little did I know that all that was a lie because now I am paying for 2 cars. When I raised this with car track they take me from pillar to post and to make it worse in January they debited R418 on the 25 than after speaking to one of their accountant R1418,00 was debited again on the 27 of the same month without any explanation whatsoever. I have tried several times to ask them to cancel the other vehicle and I keep getting alerts about the same car I was told it was deactivated. Now they are threatening to take legal action against me because I reversed the money since they don't want to assist with the complaint I logged
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
