complaint

car track debited my account twice for 2 consecutive months I called in to tell them that they mustn't debit be the next month. the next month they debited my account I asked for a refund I called in and told them the problem the guy I spoke to said I must reverse the money I told him I wont hence it will affect my credit profile if I do that. I then called in a month later to tell them I am still waiting for my refund after I did all the calling no one bothered to help me I must do the chasing around, I called in today no one could help me. I am not happy with there service at all.