Complaint

This morning, I received a call from a Carttrack agent, who was attempting to collect a 50-rand payment for a debited mandate, after they had previously charged me an extra 59 rand for a debit order, for which we had agreed on a specific payment date. I am now being required to pay an additional 109 rand for the debit order, in addition to the 327 rand I have already paid. This seems unfair.