M
Mpho

1 reviews | Active since Apr 2024

11 Mar 2025, 15:02

Complain of Dashcam

Good day I hope this review will assist many customers who want to choose CARTRACK, I'm a cartrack member for 11 months, I installed dashcam for my vehicle few months ago but the issue is that when I try to have access to my dashcam I don't get footages that I request, when try to report this matter they keep promising to call back after they resolve the issue but no call I get from them is been 4 months now but I keep calling they don't provide with valid reasons for not receiving the requested footages instead they promise to callback and this real show if I can have a serious problem they won't deliver and I'm paying for nothing on the dashcam.

Mpho Berneth Tshilwana

0
Replies (1)
Cartrack
Cartrack's reply11 Mar 2025, 15:15
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team