TM
Thabo M
1 reviews | Active since Jan 2021
19 Oct 2022, 16:48
Complain for failing to help to recover our car
I have been having Cartrack tracking device since 2014...I have been paying monthly subscription since 2014 honestly so..today our car was ****** from my wife's work place..to our surprise Cartrack said they can't track the car and find the car ...I am very disappointed and angry ..what was I paying for if they fail to find my car and i have been a loyal customer for all these years...is this the thank you we get ?
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
19 Oct 2022, 17:07Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply19 Oct 2022, 17:07
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
TM
Thabo M's updateReviewer Update
21 Oct 2022, 19:01Cartrack is j
TM
Thabo M's update21 Oct 2022, 19:01
Reviewer Update
Cartrack is j
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Thabo M's updateReviewer Update
21 Oct 2022, 19:10I think Cartrack does not care about their customers...they are denying to take the responsibility that they are useless and they wil never help you when you really need their help..I pray that people can see that and wake before it's too late ...i think they should return all our money since 2014..they promised to investigate my matter but they didn't..they come up with stories...
TM
Thabo M's update21 Oct 2022, 19:10
Reviewer Update
I think Cartrack does not care about their customers...they are denying to take the responsibility that they are useless and they wil never help you when you really need their help..I pray that people can see that and wake before it's too late ...i think they should return all our money since 2014..they promised to investigate my matter but they didn't..they come up with stories...