CN
Christina N
1 reviews | Active since Dec 2015
16 Sept 2026, 16:35
Complain
Today I called Cartrack to inform them that I was involved in a car accident on Monday and the car was taken by the insurance. The customer service consultant told me that I need to pay R3900 for what I don't understand. They can arrange with my insurance to get their device installed. He said I have renewed a contract for 3 year and since 2019 I have never claimed anything from them. I only needed to add a panic button and I was never told of the payment that I need to pay. Again I did not not ask for the accident to happen.
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Cartrack's replyOfficial
18 Sept 2026, 08:41Good day Christina N,
Thank you for contacting us.
We would like to review your profile and investigate your query further. Kindly provide us with your contact details or vehicle registration number so that we can locate your profile and assist you accordingly.
We look forward to your response.
Kind regards,
The Cartrack Team
Thank you for contacting us.
We would like to review your profile and investigate your query further. Kindly provide us with your contact details or vehicle registration number so that we can locate your profile and assist you accordingly.
We look forward to your response.
Kind regards,
The Cartrack Team
Cartrack's reply18 Sept 2026, 08:41
Official
Good day Christina N,
Thank you for contacting us.
We would like to review your profile and investigate your query further. Kindly provide us with your contact details or vehicle registration number so that we can locate your profile and assist you accordingly.
We look forward to your response.
Kind regards,
The Cartrack Team
Thank you for contacting us.
We would like to review your profile and investigate your query further. Kindly provide us with your contact details or vehicle registration number so that we can locate your profile and assist you accordingly.
We look forward to your response.
Kind regards,
The Cartrack Team