Complain

I have 5 months with car tracker I have been paying consistently last month I got an accident insurance write off my vehicle I bought a new car contacted car tracker for the new installation they said if they take the same device from my damaged car to new car it’s 800 and I didn’t have a problem with that Monday morning after purchasing a car I told the dealership that I’m not taking the car along with me car tracker will come install until yesterday the dealership said they bringing the car because car tracker they not contacting I have been busy calling the wholeday Monday and Tuesday no Technician up to today still nothing three days with a car without car tracker my worry is if anything happens to my car will they be able to pay for it and when I try cancelling they telling me that they will charge me 2000 of cancelling before my contract end where else they don’t treat customers with dignity I’m very disappointed