NM
Nyakallo M

1 reviews | Active since Feb 2024

14 Jan 2026, 11:15

Company forcing contact to continue despite me cancelling formally more then once

I have endured terrible service from Car track from 2021.I had a policy for my car and one for my bike .

My bike was ****** in 2023 car track could not track or recover my car.To make matters worse they continued to debit THE ****** BIKE WHICH THEY FAILED TO RECOVER despite me countless times to get them to correct the debit order.

It has been more the 36months and the contract is finished.I have been calling to cancel but instead am being taken from pillar to post .

I can’t be forced to use and pay for a service I do not want !!!!! On top of that Car track is adding ridiculous fees threatening that if I cancel A POLICY TAKEN IN 2021 I would have to pay R3000 for what exactly??? No .

0
Replies (1)
Cartrack
Cartrack's reply14 Jan 2026, 11:16
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team