Close my account!!!

Cartrack has been a pain in my life the past weeks. My contract matured in August and due to the loss of my job I requested for a cancellation and no longer can afford to keep their services. I was given an amount overdue of R670odd to pay prior to my contract cancellation which I paid a few days after I spoken to the gentleman. Their retention department attempted to reduce my premium to R99 only for them to have the audacity to attempt debit of the normal premium of R240something. This action consequently placing my bank account on a negative balance and to date 3 different debit orders have been attempted and my account debt keeps growing. I have asked on countless occasions and spoke to a hell lot of consultants (some even rude) to cancel everything since I had settled my account. To date they have not and still attempt debits and I receive what I deem harassing calls daily and I have to repeat myself. I paid the amount I was advised to pay to close the account, not an amount I sucked out of my thumb, what's so difficult in closing the account and making an arrangement to collect your device? You are blatantly messing up my life and record. Why does it feel like you go out of your way to trap clients.

I want my name cleared off your records and you to collect your device which hasn't been of any use in the past year. You do not respond promptly to panic alerts, 2 weeks ago my car battery had died for 2 days, no call received to check if all is fine because battery life wasn't detected. What if the car had been ******? Your service has become pathetic. Why keep your services? I have paid and settled my account. Close the damn thing and collect your device. I am not liable for any amount over what I have paid as a result of your consultant's incompetence. I asked you close the account.