1 reviews | Active since Mar 2015
Clause in cartrack contract
I am extremely upset with the service I got. I had moved over from Tracker SA to Cartrack, with the intention of saving money for myself without compromising the product and service I wanted. I had paid about 4 premiums with cartrack and upon termination of the contract, I was drawn to the termination clause of the contract with cartrack which basically says I will have to pay an amount of R2800 for the remaining months if I terminate the contract or R600 if I refer the company to someone else for installation of the product.
I was advised that they do not accept a period of notice from the debtor which is absurd and if this was challenged, the ombudsman would find against them.
When you take out a product with cartrack, triple check of the terms. This is an infringement on my rights as a consumer and I will definately be taking it up with the ombuds!
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
