SA
Shabbeer A

1 reviews | Active since Nov 2014

02 Jul 2019, 08:49

Choose anyone but Cartrack! Thank me later

Sold my car on the 31st May 2019, called them the very same day to cancel but also gave them the new owners details so think continue dealing with him.

Been billled twice since then & everyone you speak to is just too dumb to understand how a phone call works with logs detailing the call because to them it never happened.

The more I say I cancelled the more they tell me I never changed ownership, I DON"T WANT TO BE BILLED ON A SOLD CAR WHY WOULD I CHANGE OWNERSHIP!!!

0
Replies (2)
Cartrack
Cartrack's reply02 Jul 2019, 08:54
Official
 
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team 

 
SA
Shabbeer A's update08 Jul 2019, 13:29
Reviewer Update
Just about 1 week later still no reply & they're trying to get a hold of me because of some signal...I SOLD THE CAR, I CANCELLED THE SUBSCRIPTION