Choose another car tracking company !! RUN

I am appalled by the service ! Do not enter an agreement with the company ! A technician came to fit the device and it won’t start . He can’t figure out what he did . The car is brand new ?? Over 2 hours since the job was supposed to be done and nobody has come to assist . I have called them 4 times and they don’t call back . “Matter has been escalated “ Poor service and appalling communication ! Luckily for me comb period had not run out so I have cancelled however my brand new car won’t start !