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Francois
1 reviews | Active since Mar 2024
25 Nov 2025, 13:04
Chaotic company structure
Hey guys. I just signed up today. Your company seems chaotic. Why does 3 people need to call me to arrange a fitment? It seems you internal communication is lacking. Also please don't call me at 20:30 in the evenings, that's very unprofessional, the consultant I spoke to today was quite nice, answered all of my questions thoroughly so thank you for your good service.
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Replies (2)
Cartrack's replyOfficial
25 Nov 2025, 13:09Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply25 Nov 2025, 13:09
Official
Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
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Francois's updateReviewer Update
25 Nov 2025, 16:17Give Credit where it is due! Car Track gave me a call today and apologised for the inconvenient calls and explained the reason for the many calls regarding the fitment and installation. I am quite impressed by this, this is the first time I encountered a company serious about the concerns of their customers. Thank you ! 5 stars
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Francois's update25 Nov 2025, 16:17
Reviewer Update
Give Credit where it is due! Car Track gave me a call today and apologised for the inconvenient calls and explained the reason for the many calls regarding the fitment and installation. I am quite impressed by this, this is the first time I encountered a company serious about the concerns of their customers. Thank you ! 5 stars