NV
Nqobile V

1 reviews | Active since Jan 2020

06 Jan 2020, 14:56

CHANGE OF OWNERSHIP NIGHTMARE!!!!!

I am actually frustrated typing this review. I used to have a car and sold it to a friend of mine, as the car track was under my name a change of ownership was oversly required to be under the new owner’s name. I went to Venter Centre, Rietfontein Rd, Boksburg I was initially assisted by a lady named (Aneeshan\Ameesha), I stand corrected. The owner of the new car was there and all documents were handed and signed to the new owner. Throughout the whole of December I have been getting calls that my battery has been removed which all changes were supposed to have been done to the new owner. I called and in and spoke to Lerato who told me that because it was a holiday on Monday she will make sure that everything is done by Tuesday and till this day nothing. I went back to the centre and found Xoli she told me that she will make sure that everything will be done and I will get a call back still nothing. I do not understand how a simple change of ownership should take this long. I have just bought a car and I am having 2nd thoughts installing a tracking device with you and my name is still appearing as the owner of the previous vehicle. Your staff at Boksburg is *********** and don’t care about customers. I called in today was promised a call back 4hours again and I am still waiting………………………

0
Replies (1)
Cartrack
Cartrack's reply06 Jan 2020, 16:39
Official
Good day,

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team