Change of contract and extra fees paid

After informing Cartrack of my vehicle being sold, they did nothing to remove the device or change the contract to my new vehicle, this is going nowhere! I have called multiple times and arranged for a direct payment. The payment was made and I called in to cancel the debit order off my account for the installation fee, nothing was done yet again.

I called quite a few times to request to speak to a manager, every time the call gets dropped or I go back to reception.

Now that I want to cancel my contract because of this terrible service and it not going anywhere I have to pay the cancellation fee of R2600.

This is really terrible service, I tried to make it work to continue my contract but nothing gets done.

Now that I call to cancel and want my money back they want to arrange for everything to be done.

Just don't get Cartrack!