Challenging Cancellation Process with Cartrack Despite Compliance with CPA Guidelines

I had a contract with Cartrack that shifted to a month-to-month basis upon maturity. On 20th December 2023, I decided to cancel the service for two reasons: Cartrack's failure to continue providing the agreed-upon services, and personal financial constraints. As permitted by the Consumer Protection Act, I promptly notified Cartrack of my intention to cancel via email, using the registered account email address. Despite this, my cancellation request was initially ignored. Following several interactions and in good faith, I manually paid for the notice period, yet Cartrack continues to attempt debiting my account. This review serves as a written record of my efforts and Cartrack's unsatisfactory response, despite clear evidence of my compliance with all legal requirements for contract termination.