WL
Wynand L

1 reviews | Active since Jul 2021

09 Nov 2022, 11:06

'CEOescalations' also useless

After several unresolved mails, I tried the "CEO complaints" , who eventually send someone to resolve my problems. 2 weeks later and nothing has been done!!! One of my vehicles "could not be recovered" after a hijacking - I wonder what the next explanation will be!

0
Replies (2)
Cartrack
Cartrack's reply09 Nov 2022, 11:39
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team 

Best regards,

WL
Wynand L's update11 Nov 2022, 14:50
Reviewer Update
Thank you Megan and her team for resolving my issues!!!!