MM
Malan M

1 reviews | Active since Sept 2024

20 Nov 2024, 07:10

Catrack R150k "****"

Cartrack is ****ming customers out of they hard earned money, don't trust them when they try to sell you insurance if they can't find your car within 60 days and yes *****'s know how to bypass their tracker or know where to find the tracker within minutes and your car is gone. Don't bargain on getting your R150k insurance that you paid for they will hit with any and every reason why you do not qualify for it even though they took your money and made comfortable with putting you under the impression sleep well your car is protected by us and we will pay you R150k if we can't find it in 60 days. Don't be fooled watch out. How can *****'s know where the tracker is installed? How can *****'s disable their tracker within minutes that not even tracker know your car is ******. Don't sleep so peaceful as they want you to, don't go to the mall and think your car is safe. IT IS NOT. Your installation info is possibly already out there and someone knows where your tracker is installed. Very easy, if you stay in Benoni the installer Hilux left back door, Fotuner front left door, Cross boot left side, polo left back door and so on. So *****ing your car is as good as we know where it is and we will take it if we need it. And if they can not find your car in 60 days they don't take responsibility at all, it's all about what you as the customer did wrong and no R150k and thats it. No customer questions will be answered or even taken into account you are. They will keep on taking your money even if they know you have not comp**** with two stupid rules that has no bearing on the outcome of their in ability to find your car, and like that they ****med you out of R150k. They will not inform you in any way about these two stupid rules or remind you of them because they don' want to pay you R150k insurance but will gladly take you money and keep you under the impression sleep well we have you back. There are many other tracking companies think twice before you fall for empty promises and think Catrack take care of their customers.

0
Replies (3)
Cartrack
Cartrack's reply20 Nov 2024, 07:22
Official
Good day,

Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,

MM
Malan M's update20 Nov 2024, 10:38
Reviewer Update
When will you take time to talk to your customers???
MM
Malan M's update21 Nov 2024, 10:26
Reviewer Update
Bunch of ***ards, cant face their customers send you an email and according to them case settled and the customer has no input as to the problem. They wil not pay you R150k if you have the insurance they will step on you crush you to keep their money. These people are out to make money to to honour their promises. You will come second and they dont care about you. Watch out for their schemes and stupid petty rules no one knows about until you claim. DONT DO BUSINESS WITH THEM YOU WILL END UP THE LOOSER.