Catrack

Very disappointed at the way Catrack has conducted themselves. *********** staff. Sold my vehicle, called them to take out device and re install my new vehicle. I called 6 the December 2024 I made the call. Gave all the information they needed. Have made multiple phones calls requesting managers to call me back.. Thank goodness the calls are recorded!! We have been sent emails, been called telling us we haven’t paid our premium!!! We have explained over and over why it’s not paid!!! We haven’t had their service as we don’t have it in our new vehicle… to add to this we were called the other day by a sales person wanting to sell us a policy????? How *********** can you get!!! Hopefully we will get some answers after this… ps what happens if our vehicle gets ******???