Carwatch feature for Motorcycle

After being with Cartrack for over a year for my motorcycle, without notice the Carwatch feature, the only feature I as a bike owner can really make the most of, is supposedly no longer used for motorcycles because "it's hard to track them".

This comes after a week of me calling in and trying to find out why my alerts don't go through and that if be contacted for a support callout to be arranged, which never happened.

The feature is the most reassuring thing and definitely a big reason I even signed onto the cursed 3 year long contract. I'm now stuck with 19 months on my contract or the option of a R2,650.00 cancellation which is somehow the cheaper option.

It's ridiculous to think a company can just remove a feature at their own discretion, especially for a reason such as not being to track a vehicle when it's the entirety of their services, without notice and offer no sort of relief or alternative, heck even a courtesy notice.