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brian.mlanduli brian.mlanduli
1 reviews | Active since Jul 2017
26 Aug 2021, 07:20
Carvtrack Device on my brand new car.
Last week Car Track fitted a tracking device on my new vehicle. Everytime, I switch off the engine, I get an automated notification telling me that there is a fault on my car.
When I notify them, I'm told they'll fix it. For over a week, I still have the same problem.
This only means they are only worried about getting new installations. They font care about existing ones.
This is sad as one of the agents tried to get me to open a bonnet of my car as if he was trying to get me to fix things myself.
This is bad service and it's frustrating.
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Replies (1)Cartrack's replyOfficial
26 Aug 2021, 09:31Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply26 Aug 2021, 09:31
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
