JB
Jaco B

1 reviews | Active since Feb 2022

10 Sept 2026, 09:31

Cartrtack the most *********** company.

This is the most useless company I ever dealt with. I had a tracking unit installed,it has been weeks now, I cannot get them to capture my invoice detail. I cannot get the letter for the insurance. I tried contacting them via email, this is even more useless. When they call me, they first want me to disclose my deepest personal information, from a number flagged as spam. You don''t call me and ask for my personal information before we even started. I can only imagine how they wont be able to even try to recover your vehicle. Tge problem with call centre's is nobody takes repsonsibility.If you wish to speak to a manager, good luck, apparently they dont have phone lines.Really, in 2026? If I can warn you, stay away from this pathetic company.

0
Replies (1)
Cartrack
Cartrack's reply10 Sept 2026, 11:05
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team