DN
Dalukuthula N

1 reviews | Active since Sept 2021

21 May 2024, 16:18

CarTrash

Respectfully, you guys are the worst.

I was assisted by a technician named Angelo Motena in April when I lodged the same complaint I'm bringing up here, again. My fuse box cover is missing from my car and upon the cartrack team and technician acknowledging that it was indeed taken and would be replaced by said technician, nothing has been done.

A faulty unit had been installed into my vehicle and it severely drained my battery. I had to spend an additional 1300 on another battery because of yall's ***** job. I appreciate the help & work done by Angelo however I am extremely unghappy for the additional costs and the condition my car was left in. The audacity, that you continue to bark about payments when you STILL haven't returned my cover after damaging my car is starting to rub me up the wrong way. Your highest level of service has been ******* from the beginning. Easily my biggest regret of 2024. RETURN MY COVER PLEASE.

0
Replies (2)
Cartrack
Cartrack's reply21 May 2024, 16:26
Official
 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
 
DN
Dalukuthula N's update20 Jun 2024, 11:28
Reviewer Update
It's June now, We're going into July in a few weeks...Our issue started in April & we still have the same problem...ARE YOU U***ING KIDDING ME?