MM
Musasa M
1 reviews | Active since Dec 2019
14 Aug 2020, 14:20
Cartraker is not the service for you.
We are not paying the same amount but we are getting the same services, some are paying 126 I pay 235.40 but we are getting the same service. I have not claim since 2018. My battery is supposed to be renewed every year but I did they never did. I was affected by the lockdown when I call to cancell they are telling me that I need to pay 1600, I asked for the contract that I signed which I have never received a copy they said they will email it to me and they never did. I asked for a payment holiday they told me that I recieve UIF therefore I can afford to pay. Their call center stuff is very rude . I am unhappy about their services.
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Replies (1)Cartrack's replyOfficial
14 Aug 2020, 14:49Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply14 Aug 2020, 14:49
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
