Cartract is worse than Tracker.....

I am not happy with the service from car track, I singed up with them 10 months ago, now I am told that I have an extra service that was not billed for, I have to pay for something that I had not signed up for, they have now deactivated my service ue to this, I am not winning with the contact center. Your customer service is disgusting and you are a *****ulent company. I have seen a similar complaint, is this how you run your company?