Cartract bad service

Ladies and gentleman if you're thinking of utilising Cartrack thinh twice. the reason for my statement as follows: I had Cartrack installed in my Ecosport and after sever visits by the technition visits they could not find the reason the device interfere with the vehicle electrical system. When I finally decided to cancel my contract ny real problems started. The nood of consultants turned from friendly helpful to somber mood and unhelpful, They never change ny address when I moved but they changed the vehicles registration number. After many call I got hold of technical canter Cape Town which is more than 150KM from me and make a appointment for the device to be removed. I was told if they remove the device at a center its free but if they do it at home there is a fee of R600, but there is no branch in the vicinity. I agreed to this and a appointment was made for Tuesday 27 Feb 2024 at 10::00 Day went by without removal because the technician went to Limpopo and not the Western Cape as arranged. That night Cartract deducted the money from my account unauthorised and without a invoice. I am still battling..