MM
Malan M

1 reviews | Active since Sept 2024

18 Nov 2024, 14:02

Cartract ask a copy of your phone call!!

Make sure you are properly informed by the agent that sells you Cartrack service. Make sure you call is recorded and ask a copy of that recording. If you dont Cartrack will say we told you even if they did not. You can not trust Catrack at face value make sure you have a record of your conversation and have a leg to stand on when they refuse to come to the party with what they owe you.

0
Replies (2)
Cartrack
Cartrack's reply18 Nov 2024, 14:10
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team 
MM
Malan M's update18 Nov 2024, 18:10
Reviewer Update
Why dont you stop sending electronic responses and deal with your customers personally? Just proofs that you have no intent to deal with matters