Cartracks installation a non show.

Cartrack scheduling and technicians are a terrible disgrace to the organization. I had an appointment today and the technician is awol. No call, didn't pitch for the install. When I called in, scheduling said they will get back to me, no call back. An hour later I call in and they all gone home. This does not align to cartracks pitch of great customer service. Get better cartrack. You are in the business of customer service so wake up.