Cartrack's Ethics and Compliance statement/code is BS!!!!!

Cartrack is all talk and no action, they don't live up to their own ethics code:

“Cartrack is committed to the highest standards of professional integrity, ethical behaviour, transparency and fair dealings in the conduct of its business. We do not endorse or condone any form of ethical violations or misconduct. If you have any matters of concern regarding possible ********** or ethical irregularities, please report them to *** for further investigation”

We brought a vehicle in January 2020 and the Dealership NTT Nissan Klerksdorp mis-represented the Cartrack installation.

We noticed that on our contract with Cartrack a installation fee was charged, we emailed Cartrack and told them how NTT Nissan Klerksdorp mis-represented the tracking device unit and requested that that refund us and remove the device from the Vehicle, not to mention the the NTT Nissan Klerksdorp gave our banking detail to Cartrack who debited our accounts before we ever signed for what we thought was just the month to month subscription.

even after explaining multiple times and showing Cartrack that the installation fee was on the contract, they refuse to refund us the installation fee, furthermore, in one of the email correspondence Boitumelo Rathebe, Team Leader: CEO Escalations Office, they say "Cartrack and NTT have a longstanding relationship".

I guess its because Cartrack make a sale, NTT Nissan Klerksdorp get a commission and the client gets *****ed!!!!!!! This seems to the the perfect equation for *******ion.

That why I honestly believe that NTT Nissan Klerksdorp just have Cartrack install the device to get a commission from Cartrack, without the clients consent by any means and Cartrack makes a sale and the excuse they tell you is that they charged NTT Nissan Klerksdorp for the device, BUT it is on black and white on the contract with them.

So, I ask you this? Is the type of company you want if they cant honour a simple contract agreement of R 3500.00 which is on their contract and which we have shown them that NTT Nissan Klerksdorp has been dis-honour and *********, however they choose to stick by, oh wait it is because they are making money from them.

So now, what make you think they would honour a R150 000.00 cash back if they don't recover your car?

Anyway that is my experience with Cartrack, it is further in my opinion due to my experience with them that they code of ethics is BS!!! and it is like they say, you are associated with the company you keep, so NTT Nissan Klerksdorp have proven to be ********* and dis-honest and only they to make money as the dealer principle said to me, he is not there to give away cars, he is there to make money.

It has been in my experience and opinion, this is done by any means possible which is the same experience I received from Cartrack, thus would never use or recommend them to anyone.