TM
Thapelo M

1 reviews | Active since Mar 2019

19 Mar 2019, 09:27

Cartrack's descerning business practice

Good day

When I first read about Cartrack, it was an add posted on Facebook indicating that you install a tracking device for a low premium of R99. This was in July 2017.

When the sales agent contacted me, I was fed a **** n bull story and advised my premium would be just over R200 per month.

My account was debited R265.21 this month. All for a divice I couldn't even track on an app. If that wasn't enough, a close friend of mine confirmed he was paying R99 per month to date and was able to track his vehicles at any time on the app.

Now I'm being told I can't cancel the contract till June 2020

0
Replies (1)
Cartrack
Cartrack's reply19 Mar 2019, 09:42
Official
 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team