Cartrack's accounts department is ***********

On October 3, 2024, Cartrack with their *********** accounts department failed to debit the full monthly payment of R219, instead taking only R129 despite having sufficient funds in my account.

The next day, a consultant called demanding payment of the "outstanding" R90. When questioned, she hung up.

On October 6, Cartrack sent a threatening message:

- Disconnecting of services - Withholding theft coverage

After sending them a WhatsApp message about this, they resubmitted the debit order for October 7, incurring additional bank fees for a debit order resubmission I never requested.

This is the second time this has happened (previously in September). When I requested cancellation due to their failures, they demanded an outrageous cancellation fee of over R2000.

Cartrack accounts department is ****** useless!!!!!!