NK
Norman K

1 reviews | Active since May 2017

11 May 2019, 14:02

Cartracker bad service and ******* practices

I was a good customer of cartrac paying 250 p/m for my one car. I called them for an explanation why am I paying more than other ppl do why is that on TV is R130 and I am paying roughly R260 for the past 3yrs. The lady told me I'm paying because I have a contract with them that's it she couldn't break it down to explain the services I'm paying for. I traded in my car I called for cancelation of the contract since I do not own that car anymore I bought a new car under my wife's name and installed another Trac from car track they are still deducting money 3months after I have called to cancel now I'm paying two car trackers acc for only one carnhave called numerous time no assistance. I reversed the last month debit order they are sending me emails and messages threatening to take a Ligal action against me and take my name to credit bureau. Last month the debited again now I didn't reverse it I left it. I do not know what to do I feel like I'm being robed by a big company with a team of lawyers that even if I can take them to court I will lose more money. I have called them and email them now I'm tired all they want from me is money. The last guy I called way Ivan baloyi who promiswd to call me 3 weeks back he hasn't Im still waiting paying for services I am not enjoying. The other lady I called told me the contact was canceled but money is still being debited from my acc.

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Replies (1)
Cartrack
Cartrack's reply13 May 2019, 05:54
Official
 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 
Kind regards 

The Cartrack Team