MM
MBUYISA M
1 reviews | Active since Feb 2014
23 Feb 2026, 04:56
CARTRACK Zero/ LACK OF SUPPORT, APP, WhatsApp and Telephonically.
Welcome to Cartrack! Ref *** We will contact you to schedule an appointment for installation.Tel:***. www.cartrack.com Good morning, I still require assistance and as a matter of urgency. If one cent is owing for the car track, you never hear the end of it. But I have a serious challenge that my unit got damaged in an accident, was removed and manually I must be provided with FOOTAGE of an incident of the 13th Feb 2026. Suddenly, there's no support. It's not fair. The App does not work and no one is available.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
23 Feb 2026, 05:16Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply23 Feb 2026, 05:16
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
MM
MBUYISA M's updateReviewer Update
23 Feb 2026, 09:56Hi, I got to speak with Mbali at Customer service and she put me through to Camera Support, Mme Mary Mafilika, who confirmed the following.
1. The Unit was taken for Repairs by Hilton on the 19th of February 2026.
2. The unit is being serviced by Thato, who, at the earliest convenience, will email the footage request. Latest Friday the 28th of February 2026.
3. This is appropriate feedback and highly appreciated 🙂.
1. The Unit was taken for Repairs by Hilton on the 19th of February 2026.
2. The unit is being serviced by Thato, who, at the earliest convenience, will email the footage request. Latest Friday the 28th of February 2026.
3. This is appropriate feedback and highly appreciated 🙂.
MM
MBUYISA M's update23 Feb 2026, 09:56
Reviewer Update
Hi, I got to speak with Mbali at Customer service and she put me through to Camera Support, Mme Mary Mafilika, who confirmed the following.
1. The Unit was taken for Repairs by Hilton on the 19th of February 2026.
2. The unit is being serviced by Thato, who, at the earliest convenience, will email the footage request. Latest Friday the 28th of February 2026.
3. This is appropriate feedback and highly appreciated 🙂.
1. The Unit was taken for Repairs by Hilton on the 19th of February 2026.
2. The unit is being serviced by Thato, who, at the earliest convenience, will email the footage request. Latest Friday the 28th of February 2026.
3. This is appropriate feedback and highly appreciated 🙂.