Cartrack your service is pathetic!!

Had a Cartrack unit fitted to my wife's vehicle on 24 January 2026 , appointment with technician was for 10H00 he only pitched up close to 13H00 after I had to phone and find out where he was , 1st red flag. My says since unit was fitted it sounds as if battery is going flat and vehicle feels different while driving . Then the trouble started , vehicle doest wat to start on its own , need to jumpstart the vehicle , all the lights on dashboard comes on whilst driving and car keeps on cutting out , 2 February 2026 was the last straw as my wife again could not get the vehicle started as battery is totally flat , vehicle can't be push started only starts when jumpstarted , vehicles is now undrivable, phone Cartrack before 09H00 on 2 Feb and easy told matter will be escalated, phone again around 11H00 again it will be escalated, it's now the 3 February, no phonecall , email or message from Cartrack and its the 2nd day my wife could not get to work