Cartrack wrongfully debit me before my agreed date

Item: Cartrack
Rating: 1
Author: Omphile

Cartrack is debited me on the 11th of September 2025 and my pay day is on the 15th of every month,spoke to them on 11 September 2025,they promised to resolved the matter as I had a minus in my bank account,today I wake and the bank has charged me for that bounced debit order,I call then and they say we sorry for the inconvenience caused but we won't be paying for those bank charges,cartrack is being mean to me and for what?

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Replies (2)

Omphile's updateReviewer Update

15 Sept 2025, 10:20

This post relates to cartrack and not ctrack.

Cartrack does not want to fix this matter and they not willing to take accountability and now I have to settle those bank charges on my own.

Omphile's update15 Sept 2025, 10:20

Reviewer Update

This post relates to cartrack and not ctrack.

Cartrack does not want to fix this matter and they not willing to take accountability and now I have to settle those bank charges on my own.

Cartrack's replyOfficial

15 Sept 2025, 10:41

Good day Omphile

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Cartrack's reply15 Sept 2025, 10:41

Official