CARTRACK: WORST SERVICE PROVIDERS!!!

After many calls and messages and consultants, my vehicle's tracking device is still inactive. It seems as though once you pay, there is no interest afterwards. My account gets debited on time though every month. Why should I pay for a service if all they do is transfer your call and drop it after. I doubt they would even know where my vehicle is at the moment, yet this is a service that they are getting paid for. And this has been going on for a year with numerous time consuming and costly calls. Absolutely frustrated at this point.