1 reviews | Active since Apr 2014
Cartrack, worst service ever
At this stage I would give a negative rating, not even one star.
I bought a car and the previous owner had cartrack installed.
I want to change the details to mine on 25 June 2025 and requested a migration as I cannot afford the package the previous owner had.
Was told must pay a migrate fee of R350, as well as change of ownership of R350. I told the consultant I cannot afford it so they must cancel the subscription.
Since 25/06/2025 several calls to cartrack including bad customer service when consultant will just end the call.
I received a letter that it was canceled and still on 01/07/2025 the R350 was deducted from my account and on 02/07/2025 the installment was deducted.
Even got a call that my account is up to date, but they cannot confirm because is shows cancelled should my car get ****** if the tracker will work.
Someone will get back to me on that
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
This is unprofessional and I would not want to do business with a company who is not professional
I've already received a letter stating that it was cancelled, why keep me liable for change of ownership if I was not the previous owner and don't want the cover from cartrack!!!!!
This is unprofessional and I would not want to do business with a company who is not professional
I've already received a letter stating that it was cancelled, why keep me liable for change of ownership if I was not the previous owner and don't want the cover from cartrack!!!!!