RA
Raees A

1 reviews | Active since Feb 2020

12 Aug 2023, 08:29

Cartrack worst company ever

Cartrack is the worst tracking company I've come across. I've been paying for a tracker that isn't installed in my vehicle due to their pathetic admin team who didn't remove my previous tracker from a car that I sold. Because they failed to remove it they want to charge me for it. Its been more then a year a they still haven't sorted me out!!!! The best part is they phoned me to see where the car is. Some tracking company they are 🤣🤣🤣🤣. U speak to management who tell you that they are looking into it only to get ghosted by them. U guys are really pathetic and I wouldn't recommend anyone joining them. My local fruit shop gives me better feedback when I need something than these clowns. This isn't even me writing this out of anger. I'm just frustrated at this point.

0
Replies (2)
Cartrack
Cartrack's reply12 Aug 2023, 12:33
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
 The Cartrack Team 
RA
Raees A's update05 Oct 2023, 18:07
Reviewer Update
So I'm being ghosted and not getting a reply from your team leader: CEO escalations. Honestly do you guys understand how an escalation works? It's been weeks since the last reply. Is it just that you don't care?