Cartrack: Worse experience ever. The service is horrible.

Cartrack has been billing me since November 2023 without continued service. I have been calling and I was told that they'll reboot and then the service should be back online, and if it gets back online, it will just be for few days and then back to the same problem of not being able to locate the car.

I called them and they tell me I have to pay an extra R30 monthly or R600 for the to fix the device. They only told me this week when I called and I did not agree to that because they have been billing me since November without service.

Now I want to cancel, they telling me they need a 21 days notice, when I want it immediately because they are not giving me any service. But they can't do that. They would rather keep debiting me even though they are not providing me with any service.

I spoke to the Manager by the name Bongani Hadebe. He was useless. He didn't want to listen to me at all. He was just giving me attitude, and continued telling me I have to pay R600 or extra R30 on my current subscription even when they have been debiting me for months without service.