1 reviews | Active since Jul 2023
Cartrack will take your money without shame
I have been paying for Cartrack since 2021. I received a message saying that my unit is offline. I logged into my account out of curiosity after phoning the support centre, only to see that my unit has been non-functional since 26/5/2021.
Cartrack has found no issue charging me for almost 3 years for a service that is not working. Best business model in the world. Charge clients and not provide a service. When they pick up on the ****, you tell them that it's stipulated in their contract somewhere that you must test the device every 3 months via a phone call?
What is the point of the tracker service if you have to remember to phone them? And to receive a message after 3 years that your device is not working? I mean wow, I suppose late is better than never?
This is a warning to everyone considering the service, don't use them. They are more expensive than other services. They will take you money, even without providing a service. The day you will need the tracker is the day you realise that you never called them to test it. Your insurance will most likely not pay your claim.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
