rK
richard K
1 reviews | Active since Jul 2011
06 Oct 2023, 11:42
CARTRACK will not or cannot move unit from sold vehicle , yet charged fee for moving unit...and continue to charge monthly for nothing... ...
Pro**** itself is good. After service care I'm having some difficulties, had a tracker in my bakkie, no problems, sold the bakkie, paid the r870 fee to have the unit moved, and never heard anything back from then, was charged and am still being charged monthly, and I don't have any service/device, called and emailed numerous times, no response , no feedback. Requested a refund on all monies paid after the transfer request , no feedback no response , nothing....so next step cancel debit order and open I debit order dispute with bank and try recover payments made for nothing...
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
06 Oct 2023, 11:44Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply06 Oct 2023, 11:44
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
rK
richard K's updateReviewer Update
06 Oct 2023, 12:16I've heard the same before, so we will have to wait and see if anything gets done at all...after you finish your investigation, pls just move the unit, and refund me/credit my account for all the installments I've paid for nothing...
rK
richard K's update06 Oct 2023, 12:16
Reviewer Update
I've heard the same before, so we will have to wait and see if anything gets done at all...after you finish your investigation, pls just move the unit, and refund me/credit my account for all the installments I've paid for nothing...
