1 reviews | Active since Aug 2014
Cartrack will break your car. They're just ****ming people. Their service is also pathetic
I am a new Cartrack client. They sent Jody to put a unit on my vehicle on the 14 April. I thought all was fine. He left and on Saturday I went to town which is plus minus 3km from my place. When I started the car it was revving for a long time before starting. I came back and parked it. On Sunday, as a Priest, I started my car to church...it was not picking up just revving. I had to hire a cab to church and back. Yesterday I called Cartrack head office and spoke to Msizi who transferred the call to Mthatha and they just took my details and never come back to me. I followed up today with Msizi only to be told that there is nothing more he can do as he has transferred me to Mthatha, bragging that he's at headoffice and transferred me to an extremely rude woman who was Vinay or Vijay and I ended up cutting the call. I called again and another woman refused to transfer me Msizi saying Msizi is a calltaker and might be busy on the line. I requested to speak to their supervisor and she cut the call.
I was supposed to go see my Cardiologist yesterday already...I have ran out of my cardiac medication and today is day 2 without medication because I do not have a car and cannot afford a cab from here to Mthatha to see Dr Moeketsi. I have been with Tracker for the past 20+ years and had never experienced this. Be warned Cartrack is just a ****. And I want you to repair my car and take away your unit...it's dangerous for my car and putting my life at risk. I will also call all my friends whom I referred you to to also have your useless unit removed before it damages their cars too. I referred over 10 clients to this stupid company. They must remove all those and we're going back home. Tracker is our home with excellent service. We were blinded to think Cartrack was good with their lies of recovery rates and a R150 000 compensation. I want to believe that is also just a lie to draw people.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
